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Customer Engagement

Where marketing, PR, advertising and customer service collide.

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Articles tagged with: starbucks

Dalai Lama tweets, could Apple be next?
February 23, 2010 – 3:20 pm | 4 Comments
Dalai Lama tweets, could Apple be next?

Kudos to His Holiness, the Dalai Lama. He’s joined the Tweeting masses this week, beating the Vatican, Apple and just about every high street bank to this community of 75 million highly connected individuals. Impressively, …

Leveraging the power and influence of the customer at Starbucks and Dell
April 21, 2008 – 10:54 am | No Comment
MyStarbucksIdea and new careers in customer service
March 21, 2008 – 9:38 am | One Comment
MyStarbucksIdea and new careers in customer service
Reputation Management- How is Your Brand Represented in Social Media?
February 8, 2008 – 4:53 pm | No Comment