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Customer Engagement

Where marketing, PR, advertising and customer service collide.

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Articles tagged with: social networking

Psst, building a social media presentation…?
March 12, 2010 – 1:40 pm | 3 Comments

…to impress the boss, a client or room-full of curious suits. Then you might want to look at this social media presentation from Stefano Principato posted to Slideshare earlier this week. It has a little …

Eastern Europeans prove social media stars
February 25, 2010 – 10:08 am | 10 Comments
Eastern Europeans prove social media stars

A new study by the Interactive Advertising Bureau in shows that Europeans from Portugal to Poland have been steadily embracing social media. Of all internet users surveyed in 16 countries, 52%  had updated or viewed …

Digging the dirt on MySpace
January 26, 2009 – 11:14 am | No Comment
Digging the dirt on MySpace

If you’re interested in unauthorised behind-the-scenes info, check it out – Michael Arrington has got hold of a draft of Wall Street Journal editor Julia Angwin’s tell-all book about MySpace, which will officially hit the …

Encyclopedia Brittanica opens up to user-generated content – at last
January 23, 2009 – 11:22 am | No Comment
Encyclopedia Brittanica opens up to user-generated content – at last

Via the Sydney Morning Herald we learn that the Encyclopedia Brittanica is inviting the hoi polloi to edit, enhance and contribute to its online version. But it may not all go according to plan; in the …

Cisco launches social networking for big media
January 8, 2009 – 11:10 am | No Comment
Cisco launches social networking for big media

Cisco Systems, traditionally known for its networking infrastructure products, is starting to make waves in the social networking space, with its launch of Eos, a hosted software platform targeted at big media companies who want …

Zentact tipped as this year’s social networking darling
December 11, 2008 – 12:02 pm | No Comment
Zentact tipped as this year’s social networking darling

A new tool that’s got some ears pricked is Zentact, a contact-amplifying service co-founded by Eric Marcoullier, known for being a key player in the team that developed MyBlogLog and then sold it to Yahoo …