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The business of social media marketing, storytelling and gamification

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Integrating social business thinking and technologies throughout the enterprise.

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The business of social media listening, understanding and reputation

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Social media meets social responsibility.

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Where social media relationships translate into transactions

Home » Archive by Tags

Articles tagged with: social media

Infographic: The best and worst times to post on social media
May 21, 2013 – 7:50 am | No Comment
Infographic: The best and worst times to post on social media

When’s the optimum time of day to reach your audience?

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‘Go f**k yourself’: How NOT to deal with complaints on social
May 16, 2013 – 8:27 am | No Comment
‘Go f**k yourself’: How NOT to deal with complaints on social

TV show Kitchen Nightmares took on a very literal meaning this week after a war of words spread onto social networks in the most damming way possible.

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Infographic: When did social media lose its way?
May 14, 2013 – 8:37 am | No Comment
Infographic: When did social media lose its way?

Social media has had a heck of a ride in its relatively short lifetime. But is it going off-kilter, and if so, why?

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Social commerce spotlight: it’s literally the more the merrier for Tesco’s group booze buying service
May 10, 2013 – 8:53 am | No Comment
Social commerce spotlight: it’s literally the more the merrier for Tesco’s group booze buying service

Tesco is introducing group buying power to its wine range, and will naturally be relying on social to spread the word

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Video Snack: What do kids think about social media?
May 10, 2013 – 8:29 am | No Comment
Video Snack: What do kids think about social media?

Our social worlds are full of buzzwords and long-term thinking, but what do young’uns make of it all? This group of smiling kids remind us what’s what.

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Infographic: Why B2B companies must get on board with social media
May 7, 2013 – 8:27 am | No Comment
Infographic: Why B2B companies must get on board with social media

The B2B social media industry is still finding its feet, but as this infographic shows, those that remain reticent about using social in this way will be missing out.

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Video Snack: Do you suck at social media?
May 3, 2013 – 8:38 am | No Comment
Video Snack: Do you suck at social media?

Do you suck at social media? Straight-talking comedian Franchesca Ramsey will tell you.

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Video Snack: Why social customer service really is a game-changer
April 26, 2013 – 9:05 am | No Comment
Video Snack: Why social customer service really is a game-changer

“On social media, everyone can hear you scream.” Conversocial’s Josh March talks about the increasing importance of more social customer care.

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The first Boston bombings ignorance award goes to…
April 17, 2013 – 9:24 am | No Comment
The first Boston bombings ignorance award goes to…

That companies are still willing to capitalize on human tragedy suggests they still have a long, long way to go before they can call themselves ‘social’

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Infographic: How other companies manage social media
April 16, 2013 – 9:01 am | No Comment
Infographic: How other companies manage social media

There are lots of ‘rules’ about social media, but what exactly are other businesses doing with theirs?

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