Here’s a fresh new presentation, hot off the Slideshare presses, by LaSandra Brill, a senior manager on Cisco’s Global Social Media team.
It documents the company’s embrace of social media participation, whether it is active and …

Spring is just around the corner so brace yourself for a new slew of auto social media driving trips all geared to give real people a chance to put [insert your auto brand model here] …

How to build a online community that is more than just the sum of its numbers?
That’s the quandary facing so many companies and brands as they try and make sense of what value or benefit …

Social Media Influence speaker Antony Mayfield has a new book out titled Me & My Web Shadow.
You can pre-order it on Amazon but if you can’t wait that long to take a peak inside here’s …

We’re always on the look out for instructive and intelligent social media case studies and debate, if only to cut through the deafening noise of social media blather being produced on an hourly basis.
So we …

Online fashion retailer ASOS is one of the most social savvy of brands. It has over 230,000 followers combined signed up to its Facebook, Bebo and MySpace pages, and nearly 30,000 more tuning in regularly …

Remember when CRM was the holy grail of customer insight? Back before social media came along and promised to really tell you what your customers are thinking and doing.
Well you won’t be surprised to know …

Not a day goes by without some new news about social media campaigns but often it’s what’s happening internally at companies in the field of so-called Social Business Design that highlights the freshest social media …

It probably won’t surprise you to learn that 65 international Fortune 100 companies are actively using social media to communicate with their customers. After all you can’t open a newspaper/web page without being hit by …

Social Media heavyweights Linked In and Facebook, along with a host of major companies now embracing social media strategies will be offering their insight at the upcoming Social Media World Forum Europe, taking place …