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Articles tagged with: online retail

What snob factor? Luxury brands score big with social: INFOGRAPHIC
May 9, 2012 – 1:52 pm | No Comment
What snob factor? Luxury brands score big with social: INFOGRAPHIC

The social engagement chops of luxury brands has become nothing to sniff at lately. We saw a few weeks ago where Burberry Group swept top honors in the FTSE 100 Social Media Index, landing the No. 1 brand on Facebook, YouTube and Twitter. The high-end fashion label may have set the bar high, but that’s only because there’s a lot at stake in this corner of online retail.

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Social commerce INFOGRAPHIC: from a recommendation economy to purchases
May 3, 2012 – 8:27 am | 4 Comments
Social commerce INFOGRAPHIC: from a recommendation economy to purchases

As customer-reviews specialist Yelp proved yesterday in its first quarterly earnings report, all big acquisitions in our lives will start with asking the crowd first what they think or know of a particular merchant. Here in lies the promise – and challenge – for a social commerce sector that’s expected to top $30 billion in the next few years.

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When #BlackFriday comes… will you be ready?
November 24, 2011 – 8:25 am | No Comment
When #BlackFriday comes… will you be ready?

The silly season is back. This Friday starts the annual countdown to make-or-break-dom for retailers. Already I’m seeing plenty of #BlackFriday chatter, with Best Buy paying out handsomely for the most sought-after hashtag of the year. Days later, it will be #CyberMonday.

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History of F-Commerce: Slideshare Presentation
July 19, 2011 – 7:39 am | One Comment
History of F-Commerce: Slideshare Presentation

We’ve had a very positive response from our History of F-Commerce Infographic published last week and a number of you have asked if we could re-package it as a Slideshare presentation. Here it is in PowerPoint format.

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The retail sector’s “Facebook effect”
April 7, 2011 – 9:46 am | 5 Comments
The retail sector’s “Facebook effect”

Last week we noted the “Facebook effect” on digital advertising after it was reported the social network likely contributed £3 out of every £4 spent on social media marketing in the UK last year. Today, we see the “Facebook effect” holds true for retail too.

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Attack of the Groupon clones
March 4, 2011 – 8:34 am | 2 Comments
Attack of the Groupon clones

Another day, another newcomer to the daily deals market. After the New York Times and Axel Springer announced their own Groupon clones earlier this week, Microsoft is saying it too is getting in on the action with Bing deals.

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Is #Blackfriday the new way to shop?
November 26, 2010 – 12:38 pm | One Comment
Is #Blackfriday the new way to shop?

Thanksgiving may be over, but the real fuss is just beginning. It looks like Christmas 2010 will go down as the first truly social media Christmas. How are big-name retailers using social media to beat out competitors today, Black Friday? We take a peek and give out the grades.

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What pushes retailers into f-commerce? Customers and competitors
September 28, 2010 – 10:11 am | 2 Comments
What pushes retailers into f-commerce? Customers and competitors

It’s no surprise that increasing numbers of retailers are establishing a presence in social media. The surprise lies in their reasons for going social – most say they were pushed into it by customers and rivals.

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Was it Blockbuster’s asocial strategy that doomed the brand?
September 20, 2010 – 12:41 pm | 11 Comments
Was it Blockbuster’s asocial strategy that doomed the brand?

Whatever happened to Blockbuster? The movie-rental giant is closing stores in neighborhoods across the U.S., U.K. and parts of Europe, while online-only Netflix continues to flourish. The New York Times wraps up the story neatly today, pointing out Blockbuster failed to understand the market had moved beyond neighborhood stores. We look a bit closer and see another problem: a fraction of the public is talking up Blockbuster.

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Is the Facebook “Like” the next crowdsourcing tool?
August 31, 2010 – 11:59 am | 14 Comments
Is the Facebook “Like” the next crowdsourcing tool?

Facebook’s “Like” button is becoming much more than a thumbs-up seal of approval. Urban Outfitters is now integrating “Liking” into a social shopping experience to boost its already massive online following and growing online sales, which could also prove to be the next method of community crowdsourcing.

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