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Customer Engagement

Where marketing, PR, advertising and customer service collide.

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Articles tagged with: new media

Facebook still not a Twitter killer, despite open APIs
February 9, 2009 – 10:17 am | 2 Comments
Facebook still not a Twitter killer, despite open APIs

So, Facebook opens up access to a number of Facebook Applications including status updates, notes, links and video, and suddenly, people like Nick O’Neill at AllFacebook think we’ve got a Twitter-killer on our hands.
Mark Hendrickson …

Facebook joins OpenID Foundation
February 6, 2009 – 11:09 am | No Comment
Facebook joins OpenID Foundation

Mike Schroepfer at Facebook has blogged the reasoning behind the social network becoming a member of the OpenID Foundation, a move that’s surprised some because, as Adam Ostrow at Mashable points out, until now, Facebook …

How social networks coped with Change
January 21, 2009 – 11:04 am | No Comment
How social networks coped with Change

Yesterday’s inauguration of Barack Obama as president of the United States was very much a test of the most popular social networking and digital media services. The public did not disappoint, and thankfully, neither did …

Histrionic bloggers changing the face of PR?
December 18, 2008 – 12:20 pm | 2 Comments
Histrionic bloggers changing the face of PR?

Michael Arrington has thrown a major wobbly over the misuse of PR embargoes and in a  related stream of barbed vitriol, has begun publicly denouncing the attention-seeking behaviour bordering on spamming tactics employed by some …