Articles tagged with: brands
An incident of social customer service took a surreal turn last week as a number of brands buddied up to create a conversation the likes of which has never been seen before on Twitter.
Engagement has skyrocketed by 350% in the last year, making Instagram a crucial social vertical for brand marketers.
25 awesome social tools that help make social a doddle.
Twitter falls short of the top 50 youth brands – should it be worried?
Ten nuts-and-bolts examples of brands seeing ROI from their social efforts.
Social media playground Tumblr has long been on the radar of meme enthusiasts and creative types, but now brands are also waking up to the platform’s potential.
Social as a customer service platform continues to perplex many brands. How can you leverage your channels to provide the increasingly-high service demanded by consumers?
With social media’s ROI potential still under the spotlight, what can brands do to make sales out of social activity?
Despite launching six weeks ago, Facebook hashtags are going widely-unused by fans engaging with brands
Department stores can no longer rely solely on their brand name to stay afloat, according to a new digital index.