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Consulting Services

SMI provides bespoke social media editorial consulting services to companies.

Our consulting service combines seven years’ experience advising some of the world’s top companies on social media editorial strategy with the daily insight and intelligence generated by the SMI team of journalists.

Our consultants help companies understand how to:

  • Listen and learn from the most influential voices in their online communities
  • Handle social media reputation issues and full-blown crisis situations
  • Build online publishing structures and teams
  • Create successful social media engagement over a prolonged period of time
  • Identify the skill sets within your company to succeed in social media thinking
  • Write and create content that connects with social media communities

If your company needs help establishing or maintaining a social media engagement team and platform SMI can help.

Contact matthew at to learn more about SMI’s consulting services.