Search:
Newsletter signup:
Click here
Customer Engagement

Where marketing, PR, advertising and customer service collide.

Home » Archive by Category

Articles in Technology and Innovation

The People verse Google v. Microsoft
March 1, 2010 – 9:58 am | No Comment
The People verse Google v. Microsoft

Tag this one “kettle,” “pot,” “black.” The growing prospects of a Google antitrust probe on both sides of the Atlantic has drawn into the fray the search giant’s biggest nemesis: Microsoft. Not surprisingly, what’s shaping …

Behold the “vook”
February 24, 2010 – 9:11 am | 6 Comments
Behold the “vook”

Will our great grandchildren know the discreet pleasure of licking your finger to flip a page? Will they know what a real bookmark feels like?

Facebook faces “green” backlash
February 18, 2010 – 11:58 am | 4 Comments
Facebook faces “green” backlash

An online protest this morning was building aimed at Facebook’s new data center in Oregon. The issue? How it intends to power its social network of 400 million strong: with “dirty coal.”

New group to challenge Apple’s apps dominance
February 16, 2010 – 2:32 pm | No Comment
New group to challenge Apple’s apps dominance

Telecoms companies were bound to get nervous about the success of Apple’s iPhone apps store. And developers were already disgruntled about its almost esoteric approval process.
But it takes a lot of weight to leverage against …

Battle for social search dominance heats up
February 16, 2010 – 11:33 am | 4 Comments
Battle for social search dominance heats up

Facebook is encroaching Google’s prize turf: search. More and more, people you know and trust are directing online traffic, as opposed to clever algorithms. Clearly, search is going social.
In one area it has already caught …

Google goes crowdsourcing
February 12, 2010 – 2:41 pm | No Comment
Google goes crowdsourcing

Google keeps expanding. After releasing Buzz, it’s reaching deeper into social networking by buying Mechanical Zoo Inc., which operates a free question-and-answer web service called Aardvark. Founded by ex-Googlers in 2007, the San Francisco-based company …

Google Buzz, more social than Facebook?
February 9, 2010 – 8:03 pm | 5 Comments
Google Buzz, more social than Facebook?

Google tonight is going public with Google Buzz, a big upgrade to Gmail that allows users to share interesting links, photos, feeds and videos to your contacts across the web. Check out Google’s video explanation …

IPad launch, the moon landing of our generation?
January 28, 2010 – 9:03 am | One Comment
IPad launch, the moon landing of our generation?

The growing number of buzz-measurement firms out there, if they are good at anything, provide us with lovely graphs that capture the zeitgeist of human expression as history is happening. Or, at least what the …

Apple’s Anti-Social Tablet of Success
January 27, 2010 – 6:09 pm | 2 Comments

By the time you read this the great tech mystery of 2010 will be in the process of being solved. Apple (AAPL) will have reaped the untold PR benefits of three weeks “radio silence,” while …

At what price – integrity?
January 13, 2010 – 2:39 pm | No Comment
At what price – integrity?

Google is the big story of the day, demanding China make nice. Unless the People’s Republic stops censoring the people’s search queries, and stops hacking the people’s Gmail accounts, then Google will have little …