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Articles in Social Business and Enterprise

The Radian6 acquisition and what it means for future of social media monitoring
March 30, 2011 – 4:49 pm | 5 Comments
The Radian6 acquisition and what it means for future of social media monitoring

One of the most crowded fields of social enterprise software — social media monitoring — just got more cut-throat with Salesforce.com entering the market in the form of a $326 million buyout of Radian6 earlier today. Has the great social media measurement shakeout finally begun?

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Social Media Funding Profile: Canada’s Syncapse plots overseas expansion
March 17, 2011 – 3:49 pm | No Comment
Social Media Funding Profile: Canada’s Syncapse plots overseas expansion

Syncapse is somewhat of an all-encompassing social media resource for brands. Its platforms offers state-of-the-art social media monitoring technology, and it offers consulting services to help build and maintain a vibrant branded social media presence across various channels.

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KIT Digital: how enterprises are becoming digital video innovators
March 15, 2011 – 3:51 pm | No Comment
KIT Digital: how enterprises are becoming digital video innovators

The evolution of online video, you could say, took a step backwards last week with Warner Bros. stepping up as the first Hollywood studio to cut a Facebook distribution deal, streaming rentals of “The Dark Knight” for three bucks a pop. To some online video experts, it’s not the price tag, but the experience that has them grumbling. Batman fans are confined to viewing the entire film off-site, on Facebook.

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Apps market to top $38 billion, fueled by B2B
March 1, 2011 – 9:45 am | No Comment
Apps market to top $38 billion, fueled by B2B

That’s one of the big findings we pull from new research published by Forrester, which is predicting a nearly 20-fold increase in the apps marketplace by 2015. While the enterprise end of the market may not be big now, it is expected to take off in the next two years to claim nearly half that market share.

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2011 and the growth of Social Media Jobs
January 3, 2011 – 1:16 pm | 5 Comments
2011 and the growth of Social Media Jobs

There’s been a flurry of media interest lately in the importance of hiring dedicated social media positions throughout the organisation. Both US News & World Report and Fortune magazine have picked up on the trend …

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For a 15% investment, you too could be a social media “leader”
December 7, 2010 – 9:22 am | One Comment
For a 15% investment, you too could be a social media “leader”

How much budget are the most pioneering firms allocating to social media? According to a new survey of corporate communications and marketing specialists, anywhere from 5-15% of the “overall external communications budgets” is being earmarked for social. It’s better than the sums we saw just two years ago, but how exactly is that supposed to cover costs on a year-round “holistic” communications strategy?

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Fortune 500 embraces video blogging and Twitter: study
November 18, 2010 – 3:27 pm | One Comment
Fortune 500 embraces video blogging and Twitter: study

Fortune 500 companies are showing off their social acumen with more regularity, in particular, increasing their blogging and Twitter activity in 2009, a new study out this week says. But there are no gold stars for this sector. The Fortune 500 still lags behind the younger, faster growing Inc. 500 in terms of social media uptake.

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What is the optimal number of staffers to train up in social media?
November 15, 2010 – 12:19 pm | One Comment
What is the optimal number of staffers to train up in social media?

Dell LogoIt’s a question that gets posed regularly within an organization: just how many people within the company should be trained to blog, Tweet or post on behalf of the brand? The answer?

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Forget e-learning. Why companies should embrace “we-learning”
October 21, 2010 – 7:54 am | No Comment
Forget e-learning. Why companies should embrace “we-learning”

A meteoric rise in popularity for social media in recent years has companies scrambling to understand its impact on how they operate. For training and learning within large organisations, social media makes existing practices appear outdated. Clearly, equipping colleagues with the skills and insights to compete in a fast-changing global marketplace requires a step change in approach.

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Retailers can score a big, “social” Christmas: Guest analyst
October 11, 2010 – 7:42 am | One Comment
Retailers can score a big, “social” Christmas: Guest analyst

According to a recent Nielsen study, nine out of ten consumers trust their online peers more than marketers. Businesses are always looking carefully at their customer engagement strategies to distinguish their customer service from the competition, and never more than now with social media starting to have a major influence on consumer behavior.

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