You might remember this scene from the 2010 Oscar-award winning film “The Social Network.” Four young coders tap away at their laptops, face-off style. Every few seconds, or so it seems, one of the combatants downs a potent shot of cheap booze then resumes tapping away. Around them the cheering hits a fever pitch until… breakthrough! Code cracked. “Welcome to Facebook,” the Mark Zuckerberg character greets the victor.

New York Times media repoter David Carr has a brilliant piece this morning about Rupert Murdoch, the embattled media baron, political kingmaker, and grumpy Twitter newby. In this age of super-controlled messaging and non-newsy corporate announcements, Murdoch’s emergence on Twitter gives us a rare glimpse into the mind of the man in charge. Is this a trailblazing moment in corporate comms or a one-man, one-act show about to get the hook?

From a crisis communications perspective, Carnival Cruises, parent company of the stricken Costa Concordia Italian cruise ship, is in a precarious position. The company’s safety record is taking a tarring daily in the press and we may not yet have seen the worst: the ship could still sink further into the sea, creating an environmental hazard and adding further shock to the families of the missing. How then does the company respond to this? By offering survivors a 30% discount on future cruises! Cue: the hammering on Twitter.

Google raised the stakes this week with its biggest ever tweak of its search algorithm, this time giving additional weight to content created/vetted/linked/+1′d from our network of friends, family in our search query results. It’s a move that could determine the success or failure of your social media strategy.

The early tally is in. Despite the doom-and-gloom economic predictions, the 2011 holiday shopping season has gotten off to a record start. Online shopping and, dare we say it, the nascent social shopping sector is a major factor in what is shaping up to be a record holiday season.

The silly season is back. This Friday starts the annual countdown to make-or-break-dom for retailers. Already I’m seeing plenty of #BlackFriday chatter, with Best Buy paying out handsomely for the most sought-after hashtag of the year. Days later, it will be #CyberMonday.

Last week I was asked to deliver a presentation on social SEO and what Google’s search formula tweaks now mean for brands and organizations looking to boost their visibility. This is a rapidly evolving issue, but there are some enduring points here that all organizations (and journalists too!) should keep in mind. Hopefully this guide will help you.

That’s right. The banking industry just may be one of the most anti-social of all consumer-facing sectors, a new piece of research shows.

If you are not yet familiar with the story of 22-year-old Molly Katchpole, you’d better listen up. Peeved about a new $5 monthly bank fee imposed by Bank of America, Katchpole logged on to Change.org a few weeks ago to start an online petition urging the bank to back off. That’s when things got interesting.

The numbers are trending nicely for social media. A new piece of research out this week estimates the global social network ad spend will top $8 billion next year and approach $10 billion the year after. There’s another social media figure on the rise too: despite the increased investment in social, companies are getting blindsided by the social media-fueled PR crisis, as our recent research into this shows. Here then are a few important tips to consider for integrating social media into your crisis communications plan.