Watch of the week: Training staff in social media best practice
There are a slew of dos and don’ts for brands on the social media landscape, and while those higher up might have these nailed, new starters, interns and those fresh to the world of social might be less sure. It’s crucial that a company’s entire staff is on board with its social media strategy, and knows what’s okay, and what’s certainly not. Training is important to help avoid falling foul to a #fail (which we see with alarming regularity), whether that be through training sessions, or as is the case of tech company Citrix, a well-executed informational video. Check out their employee-focused film below.