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Home » Customer Engagement, News, Social Media News, Technology and Innovation

Check-in bonanza? It could be just around the corner

Submitted by Brian Skepys on August 31, 2010 – 10:13 am22 Comments

“Location” has become the new keyword over the past few months with the rise of geo-based sharing services, most notably Foursquare. But many observers are skeptical, and a new report by Forester Research has everyone wondering: if they build it, will users actually end up checking-in? We think they will.

The report suggests that only urbanite techies and marginally employed twenty-somethings are interested. Just 4% of Americans have tried location-based services, and only 1% on a regular basis. And apparently it’s only for the kids, as 70% of those who tried it were between 19 and 35.

The most cited reasons for user reluctance were privacy and perceived lack of utility. “My life isn’t exciting enough to broadcast where I am and what I do,” one 30-year-old MySpace mom tells the The New York Times. A 75-year-old man is even more dismissive, saying:

I can’t think of anybody who cares where I am every minute of the day except my wife, and she already knows. Maybe it’s a generational thing. As we old fogies die off, maybe [privacy] will no longer be an issue.

It’s testimonials like this that no doubt prompt Melissa Parrish, an interactive marketing analyst at Forrester, to conclude, “Clearly the question is whether it has reached the mainstream, and it looks like the answer is no.” (To be fair, other analysts think Facebook Places will push it into the mainstream.)

All this doubt has us thinking about the term coined by VC heavy David Hornik earlier this year: “Foursquare Fatigue.” The term has reached viral status among location-based critics, as they continue to wonder if it’s “fun enough” to survive, and if it’s as profitable as Foursquare CEO David Crowley makes it out to be.

But to us, this just sounds like the same arguments that fueled doubt about Facebook and Twitter when they were just puny start-ups. In fact, Foursquare just announced that it has reached 3 million users. This is coming from a company that was launched only 18 months ago. So how fast did Facebook’s and Twitter’s user-base grow after 18 months from their founding? The graph bellow tells the story.

Foursquare, it turns out, is proving just as popular as Facebook when it first came out, and it totally blows away Twitter, now with 100 million tweeters globally. On top of that, we shouldn’t forget the major growth in the smartphone and apps markets, which are essentially the tools for location-based sharing participation.

Critics beware. Location-based services could yet surprise you.

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