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Home » Customer Engagement, News, Social Media News

Where’s grandma? Probably on Facebook or Twitter

Submitted by Brian Skepys on August 30, 2010 – 10:06 am14 Comments

Social networking use in the US by the grandparents crowd is on the rise yet again. According to a new Pew Internet report, the number of Internet users born before John F. Kennedy took the Oval Office who now regularly go on Facebook, Twitter and other social networks has nearly doubled in recent months.

According to the report, the fastest growing age group were users aged 65 and older with 26% participating in social networking. The frequency of use has also increased, with one in five users aged 50-64 accessing social media every day along with 13% of 65+ users, which represents a 10% growth from a year ago for both groups. Twitter is getting more popular too, with one in ten of the 50-plus demographic reporting that they tweet regularly.

These positive numbers shouldn’t come as a surprise. In February, 2009, Inside Facebook published a report showing that the number of women users aged 55 and up doubled since September 2008. Clearly the growth trend in older users has mirrored the growth in “Facebook-friending-your-mom” anxiety.

What does this mean for brands online? Companies that court the older generation will have to invest more heavily in social media marketing. For example, take the social media strides of AARP, the membership organization looking-out for retirees. Its Facebook page is seeing slow but steady growth as it tops 16,000 fans.

How is AARP connecting with its swelling fan base? It has created a well-structured and connected page with detail that gets users talking, as can be seen in the screenshot of its wall bellow.

Meanwhile, the AARP Twitter page with 2,200 followers is being used as both an inspirational announcement board and as an online membership hot-line.

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