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Home » Customer Engagement, News, Social Media Influence Conference, Social Media News, Videos

Should companies hire a “head of social media”?

Submitted by Bernhard Warner on July 22, 2010 – 9:51 am11 Comments

A month ago, we published an in-depth look at the nascent but booming social media jobs sector in a report called The State of Social Media Jobs 2010. I mention it here because one of the stark findings of the report was that many of the world’s largest companies, we found, continue to display a reluctance to appointing social media executives from within the marketing/sales/communications ranks. One major exception to this is Sony Europe, which believes social media spans the disciplines of PR, traditional and digital marketing and sales and has a vital role within the company.

I had the chance to speak to Ruth Speakman of Sony Europe on the sidelines of Social Media Influence where I posed the question: how did you get “social media” in your title and how is Sony Europe implementing this social discipline across such a vast organization? This is what she had to say:

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