Forget “Twitter Strategy”, what do you know about your customers?
Submitted by Social Media Influence on May 14, 2010 10:45 am8 Comments
Jeremiah Owyang of Altimeter Group recently delivered a presentation on what he calls his “four laws of social business.” And, yes, there are more than four laws to heed, but these should correct some of the many misconceptions out there about how to implement social media into your day-to-day business operation. It requires a lot more than social media-savvy. It requires patience, an ability to listen and then respond.
Four Laws of Social Business (Jeremiah Owyang, Altimeter Group)
View more presentations from SMASH Summit.

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SMI blog post: Forget “Twitter Strategy”, what do you know about your customers? http://bit.ly/cBvafJ
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Forget “Twitter Strategy”, what do you know about your customers? http://ow.ly/17n8sX
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Like this ->Forget “Twitter Strategy”, what do you know about your customers? http://bit.ly/bLzGZ1
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Forget “Twitter Strategy”, what do you know about your customers? http://bit.ly/aY9I8G via @AddToAny
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Social Media Influence: Social Media News & Intelligence » Forget … http://bit.ly/aKDbAD
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Social Media Influence: Social Media News & Intelligence » Forget … http://ow.ly/17qv0T
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Social Media Influence: Social Media News & Intelligence » Forget … http://bit.ly/9w0rxH
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Los cuatro leyes de social media marketing: http://bit.ly/8YCB8w
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