New York chefs turns up the tweets
Back in the day, upscale New York restaurants would tape up hard-to-come-by photos of each of the major newspapers’ restaurant critics, with the injunction that could have gone something like: “If you see any of these people come in, treat them with kid gloves.” Such was their power to make or break a restaurant.
Now, in the age of Twitter, restaurateurs have to beware of anyone with a smart phone. Today’s New York Times story “If You Can’t Take the Heat, Don’t Read Me on Twitter” zeros in on the latest spate of trash-talking chefs and eatery owners who have taken to Twitter in an attempt to level the playing field against suppliers, critics, other chefs, even diners who leave bad reviews on the likes of Yelp.com.
It’s ironic that the Times should give so much real estate to a phenomenon that essentially eats away at its (and other mainstream publications’) longstanding clout in recommending restaurants to readers. Ironic, but no surprise. The Times has shown remarkable agility in adapting itself to the new media realities.
And from the looks of it, instead having a photo of restaurant critics taped up in the kitchen, there will be an album of Twittering foodies to watch out for.


2 Comments »
Funny, I recently did a blog post about this same article. But you bring up some different points. Top rated food critics will lose their clout. There is too much clutter and no control. Even the Times cannot control that.
On another point, do you think it is the reviewers fault for leaving bad reviews? Or do you feel that chefs could handle it better? I originally looked at the blame being the chefs, but now I see how we could be at fault.
Thanks for flipping the coin a bit:)
I’m not sure you can fault anyone. People are just being people. And social networks, by definition, are about people and how they interact. In this case it seems the comments that were already going on in the heads of chefs and dissatisfied diners found a public forum, and you and I get to watch the crossfire and participate. Some people like trash talk, others find it unseemly. Just reinforces the adage, “One man’s meat is another man’s poison.”
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