Why airlines should rethink in-flight broadband
Submitted by matthew yeomans on July 31, 2008 – 4:00 pmNo Comment
My prediction: a cabin full of disgruntled air travelers will use the net connections at 30,000 feet(whenever it arrives) to unleash a torrent of complaints about underwhelming airline service. This is my take after a truly aggravating experience flying coast-to-coast on Continental Airlines earlier this week, providing me with enough material for my latest Times column.
- Bernhard
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